Institutional memory is the keeping of records (in digital and/or paper files) of anything we do in our daily tasks that will be done again or referenced again in order to improve business efficiency and in order to harvest knowledge from past projects to produce better future work. Everyone’s basic responsibility is to utilize and maintain this institutional memory to avoid re-inventing the already invented, with the greater goal of innovation. All of our work is valuable beyond the task at hand if we record it clearly and make it accessible to others.

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